Accessing the Admin Center
Log in to your Zendesk account using your administrative credentials. In the Zendesk dashboard, locate and click on "Admin Center." This is typically found in the main navigation menu or sidebar.
Navigating to People
Within the Admin Center, find the "People" section. This may be listed in the main menu or under a specific category like "Settings" or "Admin Settings." Under "People," select "Team Members." This section houses the list of current team members and allows you to manage their roles.
Creating a New Team Member
Look for the "Create Team Member" or "Add New" button. Click on it to initiate the process of adding a new team member, which, in this case, will be a new admin. Complete the required information for the new admin. This typically includes details such as full name, email address, and a secure password. Ensure the password aligns with your organization's security policies.
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