Djinn Torango
- Total activity 92
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 79
Activity overview
Latest activity by Djinn Torango-
Djinn Torango created an article,
Creating New Admins in Zendesk
Accessing the Admin CenterLog in to your Zendesk account using your administrative credentials. In the Zendesk dashboard, locate and click on "Admin Center." This is typically found in the main nav...
-
Djinn Torango created an article,
Advanced Strategies
Robust Search Capabilities Augment your knowledge management system with robust search capabilities. a powerful search functionality allows users to quickly locate specific information, making the ...
-
Djinn Torango created an article,
Advancing Knowledge Management: Further Best Practices
Version Control Mechanisms Implement version control mechanisms to track changes in documents. This practice ensures that users access the most up-to-date information while providing a history of m...
-
Djinn Torango created an article,
Dark Mode Images
In recent years, dark mode has become a popular feature in applications and websites, offering users a visually comfortable and energy-efficient alternative. However, the transition to dark mode ca...
-
Djinn Torango created an article,
Enhancing Knowledge Management with Content Cues in Zendesk
Let's delve into the key aspects of Content Cues and how they revolutionize the creation and maintenance of support articles. Proactive Article Creation Content Cues operate as proactive assistants...
-
Djinn Torango created an article,
Dashboards
Dashboards provide real-time insights into various aspects of your support operations, including ticket resolution times, agent performance, customer satisfaction scores, and more. Users can create...
-
Djinn Torango created an article,
Ticketing
The Zendesk ticketing system enables seamless collaboration among support teams by assigning tickets to specific agents or groups, ensuring accountability and streamlining the support flow. Tickets...
-
Djinn Torango created an article,
Dynamic Content
Introductionthe dynamic content error occurs when the theme html is searching for a piece of dynamic content that has not been defined in your admin center.Troubleshooting steps Step 1: Download th...
-
Djinn Torango created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
-
Djinn Torango created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...