Dynamic Content

Introduction

the dynamic content error occurs when the theme html is searching for a piece of dynamic content that has not been defined in your admin center.

Troubleshooting steps

Step 1: Download the csv Template

1. Access the csv template provided here.

Step 2: Navigate to the Admin Center

1. Log in to your Zendesk account.
2. Navigate to the Admin Center.
3. In the Admin Center, find "Dynamic Content" under the "Workspaces" section,

Step 3: Compare your Dynamic Content to the csv Title values

Each title in the csv should match a title in your dynamic content. For example, the title of the first row is "dark". There should be a dynamic content titled "dark" as well. If any values are missing from your admin center, add them and set their values, as well as any translations you wish to support.